Here is a clean, professional Refund Policy for Repair Assured LLC, written to cover water filtration, handyman, painting, roofing, and home repair services. It’s legally safe, customer-friendly, and ready for your website.

Refund Policy

Repair Assured LLC
Last Updated: 12/11/2025

At Repair Assured LLC, we take pride in providing high-quality workmanship and reliable service. Because our work involves customized labor, materials, and on-site service, our refund policy is outlined below to ensure clarity and fairness for both parties.

1. Service Fees Are Generally Non-Refundable

Payment for labor, diagnostic fees, and completed services is non-refundable, as these costs cover time, travel, labor, and materials already used.

2. Satisfaction Guarantee & Service Corrections

If you are not satisfied with the work performed:

• We will return to adjust, repair, or correct the issue at no additional labor cost within 30 days of service (unless otherwise stated).

• Corrections apply only to the specific service originally performed.

• Corrections do not include new issues, unrelated repairs, or changes to the scope of work.

3. Deposits

Deposits for larger projects (painting, roofing, filtration installations, etc.) are used to secure materials and schedule labor.

• Deposits are non-refundable once materials have been purchased or work has begun.

• If a project is canceled before materials are ordered, a refund may be issued at the company’s discretion.

4. Product & Equipment Returns (Water Filtration, Parts, Materials)

• Installed equipment (filters, RO systems, softeners, components, etc.) cannot be returned once used or installed.

• Defective parts covered by a manufacturer warranty will be replaced at no charge for the part itself.

• Manufacturer warranties do not include labor unless noted.

5. Refunds Due to Technician or Company Error

A partial or full refund may be issued only if:

• The service was charged but not performed

• The technician arrived but could not complete the service due to our error

• The wrong service was performed due to internal miscommunication

In these rare cases, Repair Assured LLC will correct the issue or issue an appropriate refund.

6. No Refunds for:

• Client changing their mind after service is completed

• Damage caused by misuse or lack of maintenance

• Pre-existing issues not visible at the time of inspection

• Water quality issues outside our control (well conditions, municipal changes, contamination, etc.)

• Work performed by another contractor after our service

• DIY modifications made after installation

• Filters or consumables that have been opened or installed

7. Cancellations & Missed Appointments

• Appointments canceled with less than 24 hours’ notice may incur a cancellation fee.

• If the technician cannot access the property upon arrival, a trip charge may apply.

• Pre-paid services are non-refundable but may be rescheduled.

8. Timeframe for Refund Processing

Approved refunds will be processed within 5–10 business days to the original payment method.

9. How to Request a Refund or Service Correction

To request a correction or refund review, please contact us:

📧 info@repairassuredllc.com
📞 754-333-0628

Include:

• Your full name

• Service address

• Date of service

• Description of the concern

• Photos (if applicable)

A team member will respond within 24–48 hours.

10. Policy Updates

Repair Assured LLC reserves the right to update or modify this Refund Policy at any time. Changes will be posted on our website with the updated date.

​If you want, I can also:
✅ Format this into a polished website section
✅ Make a branded PDF in your colors
✅ Write a shorter “Refund Policy Summary” for invoices or service agreements

Just tell me!